Customer Testimonials
I was pleased with the work performed on my car.
First time at this service center and I will be back! Everything went by smoothly and efficiently. The wait area was nice and clean. Coffee machine and vending machines were a nice touch. Jessica Beregovich greeted me and took care of me right away. Thank you Howie Missbach for your excellent service!
Great Experience at yonkers kia ! I recently purchased my 2025 Kia K5 from Yonkers kia , and I couldn’t be more pleased with the experience! From the moment I walked in, the staff was incredibly friendly and helpful. Ramon Mendoza and Juan took the time to listen to my needs and showed me options that fit my budget and preferences perfectly. The whole process was smooth and stress-free. I appreciated the transparency about pricing, and there were no hidden fees or surprises. They even walked me through all the features of my new car, ensuring I felt confident and informed. The ...
GREAT CUSTOMER SUPPORT, did everything that was needed to my car to have it running great
Excellent
Top notch communication and customer service. Quality of work was excellent and done within a reasonable amount of time. Highly recommend.
Love it
Guillermo was terrific !
Guillermo was very pleasant to work with. He was not pushy, very informative, and efficient. We had a really positive experience.
Yonkers Kia Service are exceptional! I highly recommend Yonkers Kia Service for fantastic vehicle care and maintenance.
Super customer friendly and fast
Working with Tierra was great. She made sure I got the price I wanted for my 2025 KIA K4. The dealership worked with me to ensure that the numbers were right, and were fully transparent about fees, the equity on my previous car, etc.
Yonkers Kia was a pleasure!!! from John, Joe and Ronny! Would highly recommend! Love me new Kia Sorento!
Quick and easy!
The best part of the entire experience was working with Tierrea Saunders, my salesperson. She is pleasant and speaks plainly, she is patient as you think through your decisions, and you never feel like you're being rushed or not being told the truth. She knows the vehicles and their specs. And she kindly volunteered to deliver the new vehicle to my home the day of the purchase, as I was driving my old one, so I could have it right away. In general, I'd definitely recommend the Kia brand, and I'd send anyone I know who's ...
I had a oil change service due and was able to get an appointment for 2 days later. Even though they had a lot of work, I was able to get my car back within a reasonable time. Jessica my service coordinator answered the questions I had regarding my next big service and gave me a print out of what will be done and the estimated cost.
Yonkers Kia has an excellent team in place. All my interactions with their sales team have been a pleasure. No one tried to sell me on options I did not need. And after meeting with Mike, the GM, I know the easy and positive vibe comes from the top. We got a really good deal on our Hybrid Sportage, and I think you will get one too. My wife and I had decided what car we wanted to buy when we saw my sister’s Kia Hybrid Sportage. I decided to contact a few dealers to get price quotes. I ...
I had a wonderful experience at Yonkers Kia, went late to my maintenance appointment and still was taken in and did not feel judged. I got to do some class work in the waiting area and did not wait long for my car to be ready.
The staff is professional/courteous/very accommodating. The customer waiting area is clean, comfortable & highly "customer-friendly".
When entering Kia dealership I wasn't confident I would be leaving with a car. However, my sales representative Tierra was very transparent with all my options, which I truly appreciated. Tierra made sure all my requests were made. End the end we left with two cars my son and I. Thank you so much for making this purchase a very positive and memorable one.
Giancarlo in the Service Dept. is the best. He tells me what I need without overselling. Sadly they couldn’t wash the car as they used to.
Great people treat you like family recommend you to visit Kia dealer
Adrean is the best, real down to earth kinda guy
Ms Saunders was wonderfull with assisting me and mom purchasing the Kia sorento . She took us on a test drive and made the experience amazing by making us feel like family instead of a client . I would recommend her to my family and friends .
They accommodated a last-minute appointment for me when my battery died and replaced it under warranty.
Great service, good price
Service center squeezed me in for a follow up appointment- they managed my expectations for timing but got it done pretty quickly. Very friendly and helpful all the way through!
I just purchased a brand new SUV and i love it! Ronny was the best. He was very engaging and professional. I was satisfied by the whole process. Finance mgr, Matt was great as well. These guys made us feel at ease and well taken cared of. Highly recommend them for an Auto purchase. 👍🏼
Great experience. They had the car, the right price and they had me in and out in <2 hours from end to end. Even recommended som. Le good food across the street. In all seriousness, the team was courteous and professional. They stayed late to get things wrapped up. Could not be happier.
Deeply satisfied with my experience. I've lived in NY since 2016 and Yonkers Kia is the onky olace I have purchased a car from and I think it will remain so for as ling as they are willing to have me as a customer.
Easy to get convenient appointment. Service was within specified time frame. Reasonable price. Excellent dealer service
They’re very professional people
Great efficient services
They did what I told them to do to my vehicle, and did not Tell me I needed extra things to get fixed in my vehicle. Like telling me I need New tires!! Like what Tasca Kia in White Plains, NY. Kia in White Plains, NY will always tell me I need new tires, and that my tires are worn out. So I stop going to White Plains, NY Kia I trust Yonkers, NY Kia Service Center!
Expensive.
I had a horrendous experience with Ramon Mendez . This dealership is all over the place the front desk receptionist Ashley Negron seemed more concerned with smoking her weed pen as other sales people were joining in rather than assisting me and my parter with the issues I was having with the poor customer service and lack of attentiveness .. I swore i would never return here until I was given a follow up call by a lovely lady named Natalie Morerro who was wonderful and was sat with amazing sales woman by the named Lily Marji .She was extremely professional , knowledgeable , ...
It is always a great experience when I bring my car for service appointment at Yonkers Kia. The team is always clear in their communications and the estimated timing. Because of the service quality I received, I decided to buy another Kia (Soul) last year after our first one (Carnival). I had great experience with their team (Giancarlos and Daryl). The only service different from last year was that they used to provide Uber service drop off when you bring the car in and also pick up from your home for you to go pick up the car when it’...
Wonderful service, timely, efficient and very pleasant. Darlyn is personable and actually wants for you to have a good experience with your visit. She made some very helpful suggestions for me. Issue with car was promptly and fully addressed.
Fast, friendly service
Friendly, efficient and low pressure service from Ramon Mendoza. Process was quick and easy.
Great experience with Nelvin. He helps you through each step and ensures you’re clear on your best options! I am very satisfied with the outcomes and I’m so grateful.
Ervina and crew are excellent at their jobs. Answered all my questions and showed concern about my enquirers. Will continue to do business here. And Matt is spot on!
Couldn't have been nicer Explained everything . So far terrific!
My experience was what I expected very prompt professional and respectful. I couldn't asked for any better service. Thank u!
Great service, in the past they would wash the car after service, but lately they don’t.
(Translated by Google) It was a good experience. my first Time in Yonkers KIA 👍🏻👍🏻👍🏻👍🏻 (Original) Fue una buena experiencia. Mi primera Vez en Yonkers KIA 👍🏻👍🏻👍🏻👍🏻
Had a great experience! Went on Sunday to test drive. Picked up car Monday after work and was in and out n left with a new Kia !!
The service was good the delaying the car not so much.
Great job by Ronnie the sales person.
Excellent Service and Experience with Ervina at Yonkers Kia! She worked really hard to get me what I was looking for and in the price range that I was looking for. I was very satisfied with her assistance and she delivered. You will not be disappointed!
Very professional. Easy to deal with.
Everything went smoothly but was disappointed to receive my car which had not been cleaned. Kia provides a courtesy car wash after maintenance has been performed on vehicles. Such was not the case this time.
Great and convenient location
Ronnie was great but deceived when time to go sign with finance officer had to pay way more than expected I will be looking into this further
Quick, friendly and efficient.
They usually are good with me this time around. I went there for a recall. They told me it will take the whole day and they don’t drop you off so I had to call my father and wait as soon as I got home, they called me and say the car is ready. It did not take so long and then when I came, the car was dirty the same as I left it they said that car wash was not working for some reason and I see the other cars is clean so I know if they ...
Made an appointment for service took my car performed all service ready before the time quoted!
Noel was great! Super patient, kind & helpful. 10/10 recommend!!
Great customer service they did their best to help me with my car even though we ran into problems they made the experience as good as it could be
Ervina was absolutely amazing. She explained everything in extreme detail and provided me with the best options. I would highly recommend Kia
Great place and comfortable waiting room. The service done by the technicians is reliable. The only thing is with all of that space in the waiting room, they could add a bit more round desks and chairs for doing work while waiting. The couches are good, but more tables would be better so that some of us could work comfortably as we wait.
Love Yonkers Kia .. Their customer service at the service center is amazing. I would recommend them to anyone.
Darlin was amazing all through out with the repair of my car. She always kept me updated and went out her way to provide the best service. She awesome definitely recommend her assistance if anyone ever needs it.
Friendly staff, good coffee, & comfortable waiting room playing mellow jazz, necessary because it’s always 3 hours. My only regret-they didn’t wash the car, said it was too cold! I should have asked for a rain check for a car wash.
They were great - very helpful and motivated to work out a deal!
Great Customer and Mechanical Service, Nice waiting area.
Quick and friendly service
My service representative was courteous and professional. I was in and out of there in a hour. No complaints here!
Kind and professional Staff Highly Recommended
Advisor was very friendly and helpful. The work was done expeditiously and I got my car ahead of time
I recently purchased a 2025 Kia Sportage X-Line from Yonkers Kia, and my experience was exceptional from start to finish. My salesperson, Mr. John Weisse, and Mr. Melvin, who assisted with my Honda Odyssey trade-in, went above and beyond to make the entire process smooth and enjoyable. John was incredibly knowledgeable and patient, guiding me through all the features of the Kia Sportage X-Line and ensuring I was completely satisfied with my choice. He was always available to answer my questions and made sure I never felt rushed or pressured. Meanwhile, Mr. Melvin made the trade-in of my Honda Odyssey effortless. ...
The service was good. Greater upon arrival and the rep explained everything to me
The employees of the service department are great the only issue I have is that the new owners are being cheap they took away the shuttle rides to get home they took away the loner cars not a good way to keep your customers I bought my car at your dealership because of all the stuff you guys offered now I’m rethinking about purchasing other vehicle from you guys when my lease is up
A very positive experience at Kia Service Center. Staff was pleasant and informative. There’s a comfortable large room to wait in. And the service took about 1 1/2 hours.
Give her a raise ervina I would put 6/5 but there’s not an option
