Customer Testimonials
Very consistent on point I don't know what to say I've been there since 2020 or a little more and consistency very nice people thank you
Excellent customer service. Everyone was ver knowledgeable and accommodating. It was not a long dragged out process.
Excellent. ....2,3,4,5,6,7,8,9,10,11,12,13,14,15 .
Incredibly helpful and knowledgeable . We pulled I. With an issue and they help us immediately.
I love kia has been m.y best investment of this year2024 i ❤️ Mt car
Great staff, very friendly. Do what I wanted. This is the second time I purchased from Yonkers Kia. Would highly recommend thrm
Service agent went above and beyond to locate a part half way cross the country that was needed for a repair on my car. Issue now fully addressed and I couldn't be happier!
It was an easy process with straightforward answers to questions. Joe was great and attentive to detail and provided timely answers to our questions. He was super customer focused and was knowledgeable about the car and its features. We were very happy with our experience and would recommend Joe and Yonkers Kia to friends.
Joe always kept in contact with me after my first visit and worked with me to get the best deal I could get!
Great service from a friendly staff. You pull right in and there is someone there to start the process. They are good about telling you how long the wait will be.
My experience was great. The facility was clean and the staff was very polite and courteous. .
I was very pleased with the quickness of the diagnosis of the problem and how quickly it was fixed. The gentleman who worked on the car and brought it out to me were very courteous and helpful with questions I had.
Everybody’s polite, I would definitely recommend this business to anyone. I have no complaints. Everything was done in a timely manner, and everybody was very cooperative.
They are the best in kia. 2 hours I was out.they change my oil and washed my truck
Welcoming! Service Team Outstanding! Honest. Patient in answering questions. We think ahead to next service.
Excellent service, they kept me apprised of where my service stood, cleaned the car up nicely.
They completed my State Inspection within a reasonable time frame. Thank You very much for that.
Always polite and fast service. Very accommodating as well. It’s My go to service location.
This service center is reliable. The service is usually on time or close to it.. The staff are friendly and helpful. Ms. Johnson is really caring.
Mr. Javier was attentive and knowledgeable about the product. He was patient and Kia staff were supportive
I have bought 3 cars at Yonkers Kia and I always had a great service and customer service
Very busy dealership with pleasant and very knowledgeable staff. Great selection of new and used vehicles as well as great customer service.
I had a great experience. The agents are kind and the service is awesome! Thanks Yonkers Kia!
I recently had the pleasure of purchasing a car from Yonkers Kia, and the experience was nothing short of exceptional. From the moment I walked through the door, I was greeted with warm smiles and a friendly atmosphere that immediately put me at ease. I had the pleasure to work with Brandon. He was incredibly knowledgeable and took the time to understand my needs and preferences, guiding me through their inventory with patience and expertise. What stood out most was the lack of pressure to make a decision. Brandon allowed me to take my time, answering all my questions thoroughly ...
This dealership is great. The waiting area is big and neat. They staff is friendly and do not try to get you to replace your car.
Very good experience, prompt and they did a car wash as well and I had no issues
Very fast work and accommodating while I waited for the work to be done. I also appreciated the car wash. Thank you!
Very good service but two hours is too long for me to wait for the recall to complete
Good service overall, knowledgeable staff and comfortable waiting room, very considerate of your time. Thanks!
Self sufficient on what needed to be done! Accurate and on point! Very fast this time.
Our experience at Yonkers Kia was truly exceptional—by far the best we've ever had when shopping for a car. We visited the dealership while searching for a car for our daughter. From the moment we arrived, Noel Paulino provided outstanding service, answering all our questions with friendliness, expertise, and excellent communication. He was responsive throughout the process, and we never felt pressured at any point. Today, Saturday, August 31st, we picked up the car, and tomorrow we get to surprise our daughter! We also want to acknowledge Matt from the finance department, who was equally fantastic to work ...
My 19 volt battery was dying and I had situations where the car wouldn't start. I called in got an appointment right away and when I stop by everything was taken care of and more. I stopped by again once the car was ready only to find that the car was extremely clean, interior and exterior. I have not had any issues with my battery since. I value their professionalism and customer service
Had a very good experience at Kia. They corrected all the recall problems and I was satisfied and I got me in and out. Thank you to all the staff.
I have been dealing with the dealership for over a decade and it is the closest to me.
They were bery nice and had alot of patience with me especially Javier! I love the car so far! Good selection of vechiles to choose from!
Jessica was most pleasant. I have always had a good experience there. I have always taken my car there.
They helped me get my transmission fixed and now my car is working great. The honored my extended warranty Which was great
This dealership always takes good care of me and my mother’s vehicles. Darlyn is always helpful and so nice. Explains it all to us.
Darlyn was helpful, kind, polite and understood my urgency for a replacement key. She made it happen.
My car feels brand new thank you for the time you put into my car I appreciate it
Me gusta kia dile porque tiene buenos vendedores y son amables gracias por todo buenísimo
Knowledge service team with great service. I would recommend this service center to anyone with a Kia.
they were very informative and very helpful. They did a lovely job on my car and I’m always happy to go back. They have a very comfortable waiting room. But what’s more important was after I received my car, I was so excited to drive again because of how well they took care of it!
The service agents very kind and efficient. Excellent. Professional and very respectful about my needs
Darlyn is fantastic, One of the best. She always took good care of me and my 2014 Soul!
I find Yonkers Kia service to be a customer friendly and quality driven center. I rate it highly.
I have been waiting for a special part on my recall 2024 since June 2024
Quick, courteous and efficient service! Very friendly workers and the car wash is much appreciated!
Interactive customer representatives and mechanics. Good wait times and efficient work done. Look forward to returning for next service
Went to my first service for a recall and the staff was friendly and checked me in quickly. They addressed the recall in a timely manner and had my telluride within a couple of hours. The facility is very clean and waiting room is large and roomy.
I was very pleased with the service at the Yonkers Service Center. Thank you so much.
Their sales rep Tierrea Saunders was such a pleasure to deal with. She is extremely knowledgeable and informative. She goes out of her way for her customers from beginning to the end. We were in a bad situation with the car we had at the present time. She was able to get us out of the nightmare we were in. She worked hard with us so we could get a new vehicle. She not only listened to our concerns, she never once got frustrated with all of our questions we had. She was able to get us into a new ...
Partnering with Yonkers Kia was a seamless experience, and it’s also the shortest amount of time I’ve spent at a dealership purchasing a new lease. I especially want to recognize Matt & Tierrea for their transparency and expertise with helping me find the right vehicle. I was upfront about trying to match my payments to my existing lease, and we explored a ton of options until we found the one that worked best for me and my family. They were extremely patient, informative and not once did I feel like I was being sold to. I plan on ...
Gani was excellent - thank you! He clearly understands cars and customer service. ‘The experience was definitely very positive.
Tina was awesome to deal with and made buying a car a pleasure!!! Let me start by saying I hate the car buying process. I am the type of person who does their research before even going to a dealer. By the time we decided on the vehicle I knew everything I need to know about the car and pricing. We decided on the purchase of a Kia Carnival. We had test drove one at a local dealer but they did not have the color and trim level we wanted. I searched on line and there were 7 with in 150 miles ...
Joey and Matt made my experience so easy and seamless! no pressure and made sure I knew the terms and conditions of the lease! Thanks so much!
Was easy the do business whit the excellent and professional staff there in the dealer they help me whit a small problem after the transaction of the car , thanks to all of your I am happy .
Went in for complete dent repair and paint job, was very pleased with quality of work and the service.
I am completed satisfied with Yonkers Kia services and also the coffee machine that they have at the waiting room.
Darlyn is the best, Very attentive and excellent service. Me resolvió el problema que tenia.
Howie and Giancarlo were great they make it a pleasure to take care of my truck
Son muy hablantes y atentos con los clientes y dan una buena información antes de adquirir sus vehículos
Nice and clean dealership. Staff was cordial but yet friendly. I would recommend this dealership
This is a good dealership! I would like to recommend the Dealership to my friends!
Noel is a great salesperson! He had the vehicle I was interested in and let me make an informed decision! Thanks Noel!!
Easy to work with. Vehicle inventory is terrific! Only dealership where I could find the K5 EX.
Great sales team - easy purchase process. Will recommend yonkers kia when asked in the future
Battery was never checked during inspection. Had to replace my battery totally which makes me totally dissatisfied.
They have been punctual and the gray system that they have is that they wash your car at the end and respectful
From scheduling my appointment, follow-up email reminders and overall experience was great. Associates at service were exceptional, explained costs and service maintenance schedule prior to beginning work. Waiting area, clean and inviting!
The dealership was welcoming. The salesreps were pleasant and clear when speaking terms and conditions.
We had a great experience working with everyone at the dealership. From the sales team to finance.
Easy to make appointment kept me updated on repairs customer service was excellent. Everyone was very helpful
Always a great experience at Yonkers Kia. The employees are always so helpful and make the experience as seamless as possible.
Nice very good everything and the service they gave me was excellent. and the attention of the staff.
They are extremely friendly and very helpful. They were able to answer all of my questions and made me feel at ease with my lease options.
Excellent customer service, they always care my telluride great. The appointments was fast and convenient for my time .
The dealership helped me get the vehicle of my dreamsim very Happy with it. Thanks yo Javier got going above and beyond to help me
It was convenient, they were patient, professional and met my needs in a timely manner.
The dealership was welcoming and took care of everything swiftly. The waiting room was comfortable
Excellent service
Best experience ever. Javier and Jonas were a wonderful change from your usual car salespeople. Great dealership. Highly recommended and ask for Javier!!!
Javier was the Best!!! He was patient and was so helpful above and beyond. He made it a very enjoyable and pleasant experience. HIGHLY RECOMMENDED. Thx zJa iee!!
Thank you Nelvin and Melvin these guys maybe a promise kept it and even when thing got sticks these guys got everything done to Make me as a customer was satisfied nat many places will give that kind of service so as a happy customer if you’re looking into Yonkers Kia make sure to Ask for Nelvin or Melvin because they will go to the end of the earth for you! Thank you Yonkers Kia and thank you Nelvin and Melvin!
Always good service from D I feel at home always with Yonkers Kia
Excellent service top of the line ! I’ve been to a bunch of different dealerships and this is the only one who treats you like family and gives you the fairest deal ! If you work they can help ! I am tremendously grateful to all the hard work they put into their jobs and they absolutely mean what they say they can help you and are more than willing too accommodate your financial needs ! I am a proud owner of a Kia and you should consider Yonkers Kia for the best deals and best service !
I wanna give a big shout to Javier without his help with my mile and everything else that was going on at the moment with my car. Once I arrived he just knew what to say and ways that he can bring a smile to my face and help me get my second car, I also wanna give a shout out to matt he was also a help and no matter what happen they made thing helpful and made magic work.
Javier was great to work with. He was knowledgeable and engaging. I would definitely ask for him again if I was looking to buy a Kia!
It was a great experience! Gani was awesome. He did not come on strong and gave me a ton of valuable information as I decided which Kia I wanted to buy. The buying experience was smooth and fast. I drove off with my beautiful new blue Sorento.
Ramon has lots of knowledge about the cars. He went above and beyond by sitting with me in the car, thoroughly explaining all its features, and setting up the Kia app on my phone. Ramon provide exceptional service and is extremely professional. Juan, the finance manager explained the lease agreement, ensuring clarity and making the process quick and seamless.
I had a great Services both the sale representative “Gany Ahmeti” make sure I had all my questions answered. 100% recommend both dealer and please ask for him!
Javier was super helpful, informative and transparent. Attentive to fulfill my needs and budget!
Best experience
